Legal
Privacy policy
This policy explains how Nishi Balance Partners handles personal data collected through neuroapi.digital and related engagement inquiries.
Data controller
Nishi Balance Partners, 433 Orpha Centers, 藤岡町, 富山県, Japan, is the controller for personal data collected via this website. Contact: hello@neuroapi.digital, +81-9-471-1991.
Data we collect
When you submit a form we may collect your name, email address, preferred planning date, fiscal year-end month, engagement of interest, and message content. Server logs may record IP address, browser type, and pages visited. Cookie data is described on our cookies page.
Purposes
- Responding to estimate requests and engagement questions
- Scheduling planning calls and sending preparatory checklists
- Improving site clarity when analytics cookies are accepted
- Meeting legal and professional record-keeping duties once an engagement begins
Legal bases
We process inquiry data to take steps at your request before entering a contract, and to pursue legitimate interests in operating an audit practice. Where required, we rely on consent for non-essential cookies.
Retention
Website inquiry records are kept for up to 24 months if no engagement follows. Engagement working papers and personal data tied to signed audits are retained according to Japanese professional retention requirements, typically at least seven years unless a longer period applies.
Sharing
We do not sell personal data. We may share information with IT hosting providers under confidentiality terms, with professional advisers when required, or with authorities when legally compelled. Engagement-specific sharing with banks or regulators occurs only as authorised by the client and the engagement letter.
International transfers
Our primary operations are in Japan. If a hosting or email provider processes data outside Japan, we require contractual safeguards appropriate under Japanese privacy law and, where relevant, equivalent protections for the destination country.
Your rights
Subject to applicable law, you may request access, correction, deletion, or restriction of personal data we hold about you, and you may withdraw cookie consent at any time by clearing stored preferences and revisiting the site. Contact hello@neuroapi.digital to exercise these rights. You may also lodge a complaint with the competent Japanese privacy authority.
Security
We apply access controls, staff confidentiality expectations, and secure transmission for form submissions. No method of transmission is perfectly secure; please avoid sending unnecessary sensitive account data through the public contact form.
Updates
We may revise this policy as our practices or legal duties change. The published date of material updates will be noted on this page when changes occur.